Regards Raakhee and Ervin. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I have just had to ring my bank again to cancel and block my card but i am still not certain this will stop funds being taken without my concent from this same place as i this now is the second time. Locations. I have a spreadsheet detailing the dates and amounts concerned in each transaction which cannot be uploaded to this site, which I am happy to forward via email. "Just eat" advised to report it to actionfraud.police.uk and now we are waiting for a respond. Imperial Place (IP4), Maxwell Road. Then they blame the restaurant and provide no compensation other than to cancel the order. Order from local restaurants and takeaways online with Just Eat, the UK's leader in food delivery with over 30,000+ restaurant menus offering Pizza, Chinese, Indian, Thai and more. 2 reviews of Just Floors "I have had a great experience with this company. Use this comments board to leave complaints and reviews about Just Eat. Visit this website www.just-e at.co.uk. I have still not heard anything despite being told it would be marked as a priority. All they had to do was contact the driver who they must know which one, and get him to describe where he allegedly left the order as my house is distinctive. I received a message to say order delivered which absolutely was not the case. Just-eat.co.uk - fraudulent use of my bank card; Just-eat.co.uk - 2 weeks later still no refund; Just-eat.co.uk - this … Leave this blank if you'd like to publish your review anonymously. This retailer delivered three separate orders to someone fraudulently using my card details. Your case will be sent to the correct person or team at Just Eat and escalated at the correct times, to the correct person, if required. Filter by: Filter by: Honest Reviewer 8 reviews. Your browser does not support embedded videos. We need your email address to verify that your review is genuine. Got a question about your takeaway order from Just Eat? I ignored it at first thinking it must be a message sent in error but then i am woken up by a takeaway driver saying he is outside the Marriot Hotel and my food is here. A free inside look at company reviews and salaries posted anonymously by employees. Reviews from Just Eat employees about working as a Courier at Just Eat. They have beautiful salt water & other fresh water fish too (but we do Cichlids)! I ordered food from Curry Corner, Hammersmith, paid by card and told it'll be delievered. Resolve your Just Eat Complaints for free Resolver. They state they have a driver assigned when in reality they don’t. First delivery time 5.15 Second delivery time 5.30 THIRD delivery time 5.55 to late. Even the restaurants themselves will tell you to order direct, it will take a … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Just Eat Customer Service. I am disgusted Just Eat do not have adequate online security to prevent fraud on my card! I have attemped to report this to Just Eat over the phone, but was told to 'take it up with your bank'. Very disappointed with Just eat delivery system, as they did not deliver my order (TWICE)! First occasion, it appeared on the app to state that my order was delivered but it wasn’t, and we were waiting for the delivery for more than 2hours. Then got a call and was told the resturant was too busy to make my order but the money will be out back right away. The police and fraud investigation will be contacting you! You can find contact details for Just Eat above. Can I please have the complaints email. Leaving a review helps other people find great places to order from on Just Eat. Remember to be constructive and don’t get personal. I am in London how on earth has someone ordered food when me and my husband are in London. Amazing selection of Cichlids (the best we have found). Young and energetic staff contribute to a great company culture consisting of weekly eat outs and beer Fridays. I spoke to someone online who said wait 5 working days, I did, nothing. Learn about Just Eat culture, salaries, benefits, work-life balance, management, job security, and more. Would you like to add a photos or videos? 1.2. www.just-e at.co.uk. However I have been asleep I only woke to visit the toilet and saw a message about a delivery from Norwich Pizza & Kebab order being on its way. All rights reserved. Please could someone contact me in regards to this issue as a matter if urgency. It’s also a chance for you to tell the place you ordered from what they did well and where they could improve. GB. I will be making a complaint and I will not order again. Just eat it’s call centre is outside england and they rip people off. Delivery time was quoted at time of order as between 35-45 minutes. Help future customers by talking about customer service, price, delivery, returns & refunds. © 2004-2020 ComplaintsBoard.com. www.just-eat.com. I rang and was put on hold then cut off. Call Us Now: 0800 980 2355 A free inside look at company reviews and salaries posted anonymously by employees. The most common issues with Just Eat are around customer service, which is … Just Eat has a consumer rating of 1.83 stars from 18 reviews indicating that most consumers are generally dissatisfied with their purchases. $19.98 per adult. I do not know the name of takeaway company . Now it started to make sense. 29 Just Eat reviews. General Enquiries – 0208 736 2000 have your Shoout™ here Want to make a complaint? I feel like just eat should incentivize the vast majority which I'm sure are positive to come here and give their two cents. Please can someone contact me in writing on: Write a review. seriously, if i order food direct from a restaurant at least they have the decency to give me a realistic ETA, just eat seem to think that changing the eta every 5 mins is acceptable. Borehamwood. JUST - EAT Canada used to be a great company to work for in it's infancy. 354 Just Eat reviews. Please be aware any order you place on just eat if there is a problem with food just eat will not refund all of your money as they feel that they have th right to keep half of the money. I used to use this site quite frequently until my last order. I intend to report the matter to the police for further investigation. Initial Just Eat complaints should be directed to their team directly. Just Eat Reviews 9,048 • Bad . Looking to make a complaint about Just Eat Plc We need your reviews to help others make the right buying decision. Over the past year my debit card has been used in 62 fraudulant, unautorised transactions with Just Eat. 1.4. www.just-eat.com. Customer Service. One of my dietitian coworkers remarked, “You can only eat ten of those 100-calorie pack snacks in a day or you’ll gain weight.” Ugh. You will be contacted by email to verify your review. More Just Eat Complaints & Reviews. Bank adviced contact back "Just eat", looks like no one is interested in this problem. Our customer support team is ready to help by online chat, email and telephone. Visit this website www.just-eat.com. At 8:15pm the food arrived. It's really unfair and concerning, Hello Strengthen your review by uploading photos & videos. I am sleep and live in London. Phoned Aroma to cancel to find their phone had been cut off. I have received a phone call from a delivery driver telling me I'm at the Marriot Hotel in Norwich! I made an order for my family of McDonald's breakfast with Just Eat, and was charged a £3.50 delivery charge... An order was placed by myself 13/08/20 from Creams in Telford, Show More Show Less. I have previously reprted an un-authorised payement to Just Eat London GBR the same as this one in Feb but for £22.42 i raised the issue with my bank back in Dec where my bank then cancelled my card so i am really confussed as to where and how my new bank card details have again been used. Call the restaurant, call the restaurant, call the restaurant. 355 Just Eat reviews. Their customer service is designed to avoid contact with the customer as far as possible- the poor guys in the call centre are nice and I'm sure are abused a lot but it's easy to see why! After finaly getting in touch with a live person and not a bot. The total that I have lost is £1034.41 - on occasions there were up to five individual transactions carried out in a single day. I contacted Just Eat and then spent another 90 minutes attempting to secure a refund. Discuss the issues you have had with Just Eat and work with their customer service team to find a resolution. Crap site, I'll never use it again. Once refunded I need my card details removed from your website asap. Just had the worst customer service from just eat! +44 344 243 7777. And still havent recieved the 50% refund. [protected]@icloud.com I have given just eat many chances to prove they can deliver. Deliveroo has a large network of food takeaway couriers Takeaway apps Deliveroo and Just Eat have said they are working to combat fraud, after … See business transparency Write a review Write a review Reviews 586 Write a review. Just Eat Reviews 586 • Bad . It never was. Argentinian Restaurant & Bakery, Lake Mary: See 20 unbiased reviews of Argentinian Restaurant & Bakery, rated 4 of 5 on Tripadvisor and ranked #71 of 140 restaurants in Lake Mary. See business transparency Write a review Write a review Reviews 9,048 Write a review. Firstly i said what hotel I am in London in my home asleep. More Just Eat Complaints & Reviews. Was told my food would be canceled but I would only be getting back 50% of my money because I did not cancel in time and my food had been made. What a joke. Hi i have just been reviewing my online banking and come accross a transaction made to Just Eat Londonn GBR on the 11th Feb 2020 which i am un-aware of and do not use just eat at all. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. What a rip off company. The person on the phone showed no interest and made no attempt to investigate the matter. Just-eat.co.uk - fraudulent use of my bank card; Just-eat.co.uk - 2 weeks later still no refund; Just-eat.co.uk - this … My partner had the same situation this month. Just eat, laughable at best, just starve, just wait or even just take my money and don't even bother to send me any food!!! I spoke to another person on the phone who said wait 7 working days, I did, nothing. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Just Eat. The owner Lee is awesome...sooo knowledgeable, helpful & a pleasure to deal with! They installed tile floors in a house that I had built with Taylor Morrison. Ordered a pre order at 3.30. https://www.resolver.co.uk/companies/just-eat-complaints. So that was why I couldn’t go on vacation and eat like my friends without gaining weight while they remained the same. I used the chat and again was not helped just told I would have to wait up to 48 hours! www.just-e at.co.uk. After odering food from Aroma Indian takeaway wrexham on the 16/7/20 ID [protected]. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). If a restaurant is listed on Just Eat then they will take telephone orders - call them, don't go through the pain of the Just Eat site and wait 2 hours. I was 26 at the time. Disabled discrimination. I 100% do not used just eat therefore 100% know that this is fraudulent activity on my account and demand a refund and for there to be a visa dispute case to be opened and looked into, i will be raising this issue to the fraud team police and expect to be notified as to where these orders have been placed to. He told me it cost £20.30 you need to refund my card asap!!! Its true for just eat anyway. Just Eat Sh!t Always, and I mean ALWAYS, order direct. There have been a few minor hick-ups, which is common. The office is clean, modern and caters towards the "talk to them in person" mentality as opposed to through electronic means. Just Eat Reviews 1.25 Rating 147 Reviews 5 % of reviewers recommend Just Eat Company Reviews Questions Metrics Phone: 0844 243 7777 Location: Just-Eat.co.uk Ltd. Imperial Place (IP4), Maxwell Road, Borehamwood, Hertfordshire, London United Kingdom Write Your review I am seeking a refund of £1034.41 along with compensation. It was stone cold, and had multiple items missing. As he contacted "Just eat" they only advised to contact bank. Write a review. Hi. You can contact Just Eat on their customer service number 0208 736 2000 for enquiries about the process of ordering food online, to register a complaint about a takeaway restaurant, or to check the expiry date of a discount voucher over the phone. 10 reviews of Something Fishy "We travel 45+ miles...just to go to this store! Great tank accessories, food, & miscellaneous aquarium items! They give you a delivery time they cannot meet. Just Eat Takeaway.com is a leading online food delivery marketplace, focused on connecting consumers and restaurants in 24 European countries. Just Eat provides Using Resolver, you can submit an issue about 1 service offered by Just Eat. All complaints must be lodged initially with the restaurant and, where appropriate, the restaurant’s own complaint procedures followed before JUST-EAT is able to respond to a complaint I spoke to Creams who said I was not the only person to complain last night and they will be filing a complaint also. JUST-EAT is not able to provide refunds on behalf of the restaurants and is not liable for any such refunds sought. Reviews from Just Eat employees about working as a Delivery Driver at Just Eat. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, Where is my refund? More info. Due to going to work at 6. Awful. RIP OFF. We do use "Just eat" app, but that day we didn't order anything and for this price (£23.49). But they decided it was easier to leave us with no oreder or refund. It wouldent have been made if they had a working phone. I rang again and spoke to another agent who basically inferred they would check with driver as to whether I was telling the truth. Just eat unfortunately cannot deliver and do not tell the truth. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Learn about Just Eat culture, salaries, benefits, work-life balance, management, job security, and more. www.just-eat.co.uk. I contacted the Dragon View who could not help and referred me to Just Eat. most reviews are the minority of people just coming here to complain about a bad experience. Just-Eat.co.uk Ltd. Imperial Place (IP4), Maxwell Road, Borehamwood, Hertfordshire, London United Kingdom. Not contactable not my fault. 377 Just Eat reviews. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Filter by: Filter by: Darran Creese 3 reviews. someone has committed fraud on my card and ordered food without my knowledge or consent request for refund, this is a scam and I would tell anyone to stay away, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The last person said they don't do refunds and I would have to wait 30 WORKING DAYS! A free inside look at company reviews and salaries posted anonymously by employees. * One or more of these files was not uploaded due to an invalid file type. Just Eat also ranks 193rd among Restaurants sites. A free inside look at company reviews and salaries posted anonymously by employees. I was actually surprised to see all the negative reviews here. Orlando Kids Eat Free Card. Just eat should have a process that passes my feedback on, its a major problem for the restaurant and just eat , but the lazy and ineffectual support operatives answer to everything is try another restaurant or ring the restaurant myself to tell them their just eat setup is wrong. United Kingdom - WD61JN. 5 reviews. And help them resolve issues and be heard make a complaint also please could someone contact me regards... Email and telephone Resolver, you can submit an issue about 1 service offered by Just Eat complaints be! Issues with Just Eat employees about working as a priority me it cost £20.30 you to! That matters - connecting customers with businesses around the world and help them issues! Selection of Cichlids ( the best we have found ) 1.83 stars from 18 reviews indicating most. They will be filing a complaint and i mean Always, and more in any officially! 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By Just Eat not able to provide refunds on behalf of the and. My refund … 354 Just Eat customer service from Just Eat and spent... For a respond as opposed to through electronic means webm ) Creese 3.... Use `` Just Eat has been successfully voicing consumer concerns since 2004 they... I feel like Just Eat reviews 8 reviews year my debit card has been used in 62,... Retailer delivered three separate orders to someone online who said i was actually surprised see... To complain about a bad experience 7 working days, i just eat complaints never use it again work for it... Are doing work that matters - connecting customers with businesses around the and...