Thank you for your feedback! I had a easy to renew my travel insurance with direct. If you were to leave Direct Travel, what would be the reason? (Based on a 35 year old travelling to Europe for 5 nights with Direct Travel Budget single trip cover. Like goals. Read 1 more review about Direct Travel Insurance Only the latest review will count in the company's TrustScore barry 4 reviews. Direct Travel was a wonderful place to work. Not enough vacation/sick days - low starting salary and only 2-3% raises. Save on your travel insurance cover. Although, I have been given the opportunity to work as an Agent with little to no experience, which I am grateful for. We treated them as top priority as we should have. Everyday client service, expected to multitask with email, phone calls, web builds, excels. Specialties: We take pride in delivering on our commitments and helping you plan your next travel experience. Must be self-motivated to work and learn. This company is not yet accredited.See reviews below to learn more or submit your own review.. DT is ran and managed by white boomers. I have never had so much difficulty in trying to make a claim on a policy ,than what I have experienced with Columbus Direct. We work to provide tools for our employees and supervisors to succeed in their work. Sadly some were poor and did not represent the type of service clients had known and expected from Direct Travel. It's the only way you'll find out. I had great co-workers and the office was fun. Compare Great Value Travel Insurance Single & Annual Multi Trip Plus Ski and Winter Sports Insurance from Direct Travel. I worked at Direct Travel full-time for more than 8 years, team atmosphere, was able to get free tickets to travel several times. Started working loving the company, but as the company got larger more accounts started to leave and no more companies were coming in. We strive to create a great employee experience and are always trying to improve our communication. Unfortunately, the industry is hurting which has resulted in impacts across the board with no end in sight. They called me back and were really helpful and put my mind at rest :-) Reply from Direct Travel Insurance Direct Travel Cl, Bloomington. The average pay is thousands of dollars lower than the median salary for my position. The guy was professional and helpful in these uncertain times. This is the Direct Travel company profile. No Direction. Denver, Feb. 08, 2018 (GLOBE NEWSWIRE) – Direct Travel, Inc., a top travel management company in North America, today announced that it has partnered with SpotHero for Business, North America’s leading business parking reservation platform and the first mobile solution to help corporate travelers find and book parking on the go. Thank you for your encouragement. We hope that if you're still employed with DT, that you can sit down with your manager and have a conversation about your concerns. Also, while job is "remote" you do not have mobility or ease of travel unless willing to transport entire computer system (no laptops), Lack of consistency, communication, pay and time off benefits. in my experience going from a small company to a larger one, employees tend to be forgotten about and only profits matter. Company cares about its employees, but pay is tight. The annual reviews are usually max 2.5% if you're lucky. Direct Travel Insurance Review Direct Travel Insurance Review Reviewed by: Thats Insurance. direct buy travel - the worst membership! How did you feel about telling people you worked at Direct Travel? Because we once provided such exquisite service 90% of the clients were a pleasure to work for. Colleagues tend to be friendly and some are super helpful. ! I know that they would have kept all the agents had companies been traveling. Technology team was bright and hardworking. What are the hours? Reviews. 4 reviews. Direct Travel Personalized Experiences Logo Personal Travel We are happy you enjoyed your time at Direct Travel and that you felt it was a great place to work. Just writing to fill space. We have been members of Direct Buy for many years. Direct Line's travel insurance has been given a 5 Star rating from an independent financial reviewer. Many things changed once being hired, promised pay increases, schedules, and work duties changed drastically and were severely inconsistent. The company has excellent benefits and a conscientious HR department. In addition, few years prior to the pandemic our clientele had grown so much Direct Travel were required to hire new agents. We believe our company is made up of great people too! No Sales Training, other than Webinars. Good place to work. When Covid-19 hit and our trip was postponed I phoned them to discuss options and was told I could extend the policy to cover any new dates within a year of taking out the original policy but only if I paid almost as much again as the original policy - and no premium refunds. Please reach out to us as soon as you're able! The client facing roles are high volume. I would never have left DT had it not been for that. “Review of Direct Travel Insurance - Fantastic!” Written on: 06/05/2012 by DarrenDsouza0512 (1 review written) After long time, this year ended up very unhealthy in Las Vegas and was taken to a hospital quickly. Customer Care & Sales team: 0330 880 3600 - 9am – 5pm - Monday to Friday. It offers customers a UK-based 24/7 call centre and its policies are underwritten by Chaucer Syndicates Limited. Reply. I worked at Direct Travel full-time for more than 5 years. In Canada, Direct Travel operates as Vision Travel/Vision Voyages. Thank you for all of your contributions. WHEN YOU SIGN UP YOU THOUGHT THAT YOU CAN REALLY GET A LOT OF YOUR MEMBERSHIP SINCE THEY WILL GIVE A LOT OF FALSE PROMISES!!! Verified. ), 7 of the Best Situational Interview Questions. What is the most stressful part about working at Direct Travel? Thank you for sharing about your experience. 24 hour emergency medical assistance. Direct Travel does a great job of giving support when needed, though " (in 3 reviews) " lack of communication " (in 2 reviews) More Pros and Cons. Direct Travel travel insurance review. Great at obtaining top accounts bringing in great revenue which creates job stability. They lack creativity, innovation and opportunities for others to grow. I have worked for all of the mega travel management companies and DT is by far the best overall. Thank you for sharing about your experience. “dont bother!” Written on: 02/10/2016 by Bostong50 (1 review written) Just a quick note to everyone, if you are looking to take out travel insurance then DONT USE COLUMBUS DIRECT. We thank you for all of your contributions! AS I mentioned early the worse thing I could have done was to leave that company. We also encourage our employees to check out our internal career opportunities as a way to continue to grow in their professional career. Amazing flexibility, great benefits/wellness programs, good people. Prior to the pandemic this was a billion dollar company acquiring multiple aquisitions yearly. Get directions, reviews and information for Direct Travel, Inc in New York, NY. Direct Travel was a wonderful place to work. Bottom line if your a client Direct Travel is a great company to be in partnership with but if your a frontline employee is not. cheaper than most. Our highly-trained travel professionals are ready to handle your vacation requests to anywhere in the world. Depends on your position, however it is a typical office career. Your response will be removed from the review – this cannot be undone. At Direct Travel, we believe there is a better way to help companies manage their second highest controllable expense - Travel. Reply from Direct Travel Insurance. With the Brexit deadline almost upon us and the current coronavirus pandemic, choosing the right Travel Insurance have never been more essential. Passionate About Holidays. Very busy working multiple accounts via phones and emails but co-workers are all very helpful. Through no fault of Direct Travel, I am no longer employed due to the complete fall out of travel world wide due to COVID-19 travel bans. My office had a terrific management team that always had your back and a great team of agents to call friends. Direct Travel has been providing travel insurance for over 25 years. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Direct Travel is an umbrella company that for years has just bought up small successful travel agencies across the country. My manager was GREAT. ... BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Training processes are in place but need to be proactive in order to gain anything from them. I had great co-workers and the office was fun. Who ever is offered a position at Direct Travel they should take it. The Direct Travel Insurance Team Read 2 more reviews about Direct Travel Insurance Only the latest review will count in the company's TrustScore IT IS A SCAM!!!! The pay increase were very inadequate (2%) which has never changed in 20+ years and they never offered end of year bonus to the frontline employees. If only Direct Travel weren't so selfish about sharing "some" of its wealth with their "frontline" personnel giving a fair salary. Not enough mgr guidelines on what they expexted of you. Are you sure you want to replace it? free lunches, travel perks, on the job training. Direct Travel Difference: No Booking Fees; Dedicated Specialists & Support Staff; Use Membership Rewards® from American Express points for all or part of a … Thus resulting in some accounts not renewing their contracts. The Cleveland branch of Direct Travel originally began as Traveline Travel Services, a small independent travel … Opportunity to work with top companies. We offer air, hotel, car rentals, custom-planned vacations or tours, discounted cruises worldwide, anywhere in the world you want to go. Most office managers are white females over 60. Management and team leads are very busy and difficult to get in touch with because you have to schedule a call in order to talk to anyone. Glassdoor has 92 Direct Travel reviews submitted anonymously by Direct Travel employees. Having wonderful clients and great work schedule made for a better work enviroment to do one's job. We are so thankful for the care you have shown to our clients and for your contributions to Direct Travel! Very flexible work environment, however, they will try to cross train you and use your skills in any way possible without paying you properly. Hardest part of the job is keeping up with all the policies for different accounts. Yet, every quarter we were informed of how well the company was doing. Pays well below other travel organizations at their level. Disappointing place to work. Good co-workers. Trusted by over 30,000 satisfied clients, Direct Travel became the best-selling Central Illinois vacation expert team for over 35 years. I worked at Direct Travel full-time for less than a year, Management, supervisors , team work , training. With the growth that our company is experiencing, there are quite a few options to consider! Best part about working for Direct Travel was the clientele they were able to obtain. Direct Travel were really helpful when covering a trip whilst pregnant. From just £9.41 per trip. Many thanks for taking the time to share your positive feedback on your recent experience, Barry! Are you sure you want to remove this review from being featured for targeted profile? Expert reviews of Direct Line travel insurance. What tips or advice would you give to someone interviewing at Direct Travel? Is this flexible or work from home? Direct Travel, Inc. operates as a travel management company. We are a partner who is changing the conversation and challenging the status quo around conventional corporate travel management to be the right fit for you. We are one of the nation’s leading travel management companies and aim to offer our best vacations at incredible prices. Not enough straight guidlines on goals. They essentially gave me a login with Virtuoso and told me to learn what ever I wanted. Direct Travel, Inc. is a leading provider of corporate travel management services, established with the goal to create a best-in-class TMC. I have been working at Direct Travel full-time, Hospitality is suffering right now unfortunately. Glassdoor will not work properly unless browser cookie support is enabled. It is my sincerest hope that I will be able to go back once travel demands increase. Globally, we operate as Direct ATPI Global Travel across 190+ locations. 8 Questions You Should Absolutely Ask An Interviewer, "Great management, excellent work/life balance". Glassdoor gives you an inside look at what it's like to work at Direct Travel, including salaries, reviews, office photos, and more. You've already flagged this. Like us or post a comment and you may win free air fare, travel packages or upgrades. Direct Travel also offers meetings, events and vacation services. This will replace the current featured review for targeted profile. How did you get your first interview at Direct Travel? They offered full health benefits but it could have been less costly for the employees. I thought going back to my first company which was Carlson was a bad choice. Depends on which region and group you belong to, management do not always have a clear idea of what happens at your specific account. Everyone helps each other and manager jumps in when needed. However, Direct Travel did not share its wealth with the frontline employees. Must be willing to work long hours and really enjoy working with people. Rarely have we used the services, but when we did, we found that we saved a tremendous amount of money. I started over nine years ago with Direct Travel and it is a great place to work. Culture and work/life balance are great. I had a easy to renew my travel…. Money for Nothing I purchased travel insurance from Budget Direct in January 2020 for a trip to Norfolk Island in May. The leadership team really cares about the people that work at Direct Travel " (in 9 reviews) " Many work from home opportunities " (in 8 reviews) Cons. " PJV. All content is posted anonymously by employees working at Direct Travel. Learn how to enable cookies. salary, management, work/balance, great teamwork, busy season is insane with a small team to handle, I worked at Direct Travel full-time for more than 10 years. Budget Direct Travel Insurance (Travel Insurance): 3.5 out of 5 stars from 457 genuine reviews on Australia's largest opinion site ProductReview.com.au. I loved working for DIRECT TRAVEL. Reply. Direct Travel is a leader in leisure travel packages. Direct Traveller is proudly a leading reputable specialist tour operator offering holidays for discerning travellers while setting the standards at our specialist destinations.. From our UK based travel advisors to our local destination reps with first-hand knowledge of our destinations, you can really get the most from your holiday. Accounts which were loyal for years adding to our job longevity. Buy now & Get 15% Off online! DT is a very professional and productive company. We can also assist you via email and … How often do raises occur at Direct Travel? Read employee reviews and ratings on Glassdoor to decide if Direct Travel is right for you. Pros. " Management turnover in Operations was to often. HR is nice but not very helpful in assisting with communication between management, helping with pay increases, clearly explaining job expectations and functions, and career paths/growth; seems they're only looking for front-line employees and not cultivating growth within. Website. Must be able to handle stress well. Customer reviews of Direct Line travel insurance. Single Trip Travel Insurance. Thank you for all of your contributions to Direct Travel! With our UK based Call Centre team, no matter what the problem is, our dedicated team are here to help. Our HR team would like to speak with you and hopefully resolve or get answers to your concerns. Menu & Reservations Make Reservations . We are affiliated with Virtuoso for vacation travel and offer supurb service with our Corporate, Groups and Incentive Travel Management programs. Mgr did not explain things to where u can understand what they expected of thier employees. Direct Travel Travel Agency. Direct Travel, Inc 1501 Broadway New York NY 10036. 4.1K likes. I regret every day that I resigned from Direct Travel to do back to my old job at Carlson. Advertised as a Mentor ship opportunity, It's not. Copyright © 2008–2020, Glassdoor, Inc. 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